Customer Service Representative - Entry Level

We have an immediate need for a Customer Engagement Representative to connect with customers and community members through face-to-face conversations, promotional events, and customer engagement activities.

No previous experience is required. We provide paid training, hands-on coaching, and the support you need to learn the role and succeed.

This is a great opportunity for recent graduates, career starters, and individuals with backgrounds in customer service, retail, hospitality, restaurants, events, sales, or other people-focused environments.

• Engage with customers and community members in a friendly and professional manner

• Represent client brands, products, services, and promotional campaigns

• Start conversations and create positive customer experiences

• Answer questions and provide clear information about products and services

• Participate in community events, promotional activities, and customer engagement campaigns

• Build positive relationships with customers and members of the local community

• Work with team members to accomplish daily and weekly goals

• Participate in paid training, coaching, and professional development

• Maintain accurate records of customer interactions and campaign activity

• Develop skills in communication, customer service, marketing, and leadership

Experience is not required. We provide training for motivated candidates who are willing to learn.

Successful candidates are:

• Friendly and comfortable talking with new people

• Dependable and professional

• Strong verbal communicators

• Positive, motivated, and coachable

• Comfortable working in a face-to-face environment

• Able to work independently and as part of a team

• Interested in developing professionally

Previous experience in customer service, retail, hospitality, restaurants, sales, events, marketing, education, or community outreach is welcome but not required.

• Paid training

• Hands-on coaching and mentorship

• Entry-level career development

• Professional communication and customer service training

• Opportunities to develop marketing and leadership skills

• Team-oriented work environment

• Opportunities for advancement

• Performance-based incentives, where applicable

• Full-time employment opportunities in the Boise area

This Customer Engagement Representative role is a strong opportunity for people who are:

• Looking for their first professional career

• Recent high school or college graduates

• Transitioning from retail or hospitality

• Experienced in customer service and ready for a new opportunity

• Interested in marketing, communications, sales, or public relations

• Looking for a people-focused job rather than a traditional desk position

• Motivated to learn and grow within a team

This is a face-to-face customer engagement position. You will interact directly with customers and community members at promotional events and other local engagement settings.

The role is active, social, and team-oriented. You will spend much of your day talking with people, answering questions, representing campaigns, and creating positive customer experiences.