Branch Manager

Description

At Connections Credit Union, we know employees are our greatest asset to making our 80-year legacy of excellent service to our members. We make sure that our team members have what they need to excel at their jobs including great incentives, ongoing opportunities for training and development, and a positive work environment where teamwork is promoted.

Connections Credit Union is what you would call "formally informal". At CCU, you can wear business‑casual jeans/denim all week with CCU‑embroidered shirts. We offer an excellent work‑life balance starting at approximately 144 hours of PTO annually, employer‑paid medical/dental and vision premiums, annual bonus incentives, a compassionate and caring culture that is committed to hearing employees' suggestions, and a growing credit union open to change and evolution.

As a Branch Manager, you will oversee all the daily branch operations, hire, train, and mentor employees, enthusiastically sell our products and services, and ensure the branch meets organizational financial, operational, service, and growth plans. You will have an important role in lending functions related to the branch and serve as the primary lender for credit inquiries.

• Meet or exceed established branch goals
• Report operating issues
• Underwrite consumer loans
• Represent and promote the Credit Union within the community
• Market and promote the branch
• Develop and implement promotions for the branch and credit union-sponsored events
• Perform teller and member‑service representative duties when needed
• Provide regular updates to the COO and BOM related to branch activities
• Attend trainings and/or meetings
• Relay necessary information to branch staff when needed
• Be a source of knowledge for the staff
• Adequately maintain staffing needs by conducting training, performance evaluations, hiring, and discipline
• Monitor all branch activities to ensure they follow compliance with established credit union policies, procedures, and regulations
• Perform other work‑related duties as assigned

Top‑performing branch supervisors have fantastic leadership, teaching, and coaching skills, excellent communication with employees, members, and the community, and are friendly, personable, and trustworthy. They are organized, prioritise effectively, and delegate tasks and responsibilities well.

• High School Diploma or equivalent
• 5 years in the banking/financial industry
• 2 years lending experience
• 2 years of management or leadership experience
• Proficiency with Microsoft Office and typical banking software
• Bilingual in Spanish—strongly preferred
• Ability to pass a background and credit check

Schedule: 8:30‑5:30, Monday‑Friday

Salary: Starting at annual $53,000‑$65,000, DOE

Benefits: Full‑time employees receive medical, dental, and vision benefits, 401(k) matching, life insurance, long‑term and short‑term disability insurance, paid time off, and paid federal holidays. Birthday paid time off is also provided.