Medical Office Receptionist

Medical Office Receptionist – Primary Health Medical Group

Part‑time position. Pay starts at $16.90/hour, depending on experience.

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long‑term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

• Have the highest quality customer service on the phone and in person
• Greet patients and visitors and determine their needs to direct them appropriately
• Perform data entry of demographic and insurance information
• Schedule and register patients, accurately collecting required data
• Receive, answer, and respond to telephone calls from patients and their representatives
• Scan and fax patient information
• Answer questions and give information directly or by telephone within the scope of practice; refer all other questions to the specified departments as needed
• Collect co‑pays, deductibles, and past balances as indicated on the insurance card and update new insurance information as received
• Perform other duties as assigned

• High school diploma or equivalent
• Previous customer service experience. Healthcare experience preferred; EHR experience a plus
• Ability to multitask in a fast‑paced environment while maintaining a professional and calm composure
• Computer proficiency and ability to use applicable software to perform essential job functions
• Recommended vaccines include annual influenza, TDaP, MMR, varicella, and TB

Primary Health Medical Group is a drug‑free and smoke‑free workplace. Employment is contingent upon a background check and drug screening. New hires should stay current on vaccinations and provide proof of immunization or schedule within two weeks of the start date.