Telematics Administrator

Requisition
524029
-Posted
- Americas Materials

- Idaho Materials & Construction

- Full Time

- Customer Service

- United States

- Idaho

Idaho Materials & Construction, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

This position will implement and manage Motive Telematics initiative for Idaho Materials & Construction and the Rockies North Region. The goal is to provide support for our drivers and dispatchers with the software essential for their day-to-day responsibilities. This includes managing inventory, training new drivers, coordinating software updates, and managing reporting capabilities for operations staff. This role will interact with several lines of business to ensure our drivers have the hardware support needed, and to ensure our staff have assistance for troubleshooting and coordinating updates for existing software, as well as a point of contact for rolling out new software.

• Onboard New Staff:
  Drivers will need application setup, equipment ordered, and training;
  Operations center and back-office staff will need application setup and training.
• Liaison between Motive and the Telematics Team.
• Troubleshoot software, coordinate solutions with Telematics Manager, keep staff updated of progress.
• Notify users of any updates or maintenance that may affect their day-to-day processes.
• Monitor usage of products, offer suggestions to improve utilization, and keep upper management informed if corrective action needs to be taken.
• Act as a single point of contact for Idaho Materials & Construction.
• Provide feedback to OMG IT and interested parties concerning development needs, wants, and pitfalls.
• Send HOS violation reports to managers.
• Hardware Maintenance:
  Track inventory & order parts when necessary; check for non-reporting trucks; notify managers and shop to determine level of action needed.
• Software Maintenance:
  Coordinate updates, oversee usage and accuracy of software, continue to learn and utilize the full functionality of the programs, support process improvements in coordination with software capabilities, provide suggestions for development and improvements to the programs.
• Workplace Requirements:
  Must be willing to travel to the field to assist drivers as needed, and work away from home when required;
  Must be willing to work nights and weekends when necessary;
  Report to work at the designated start time;
  Willingness to work in a team environment and assist co-workers or supervisors with other duties as required or requested;
  Strict adherence to safety requirements and procedures;
  Adhere to any and all state and federal regulations.

High school diploma or general education degree (GED) preferred.

Working knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook) is necessary. OnBase knowledge preferred, but willing to train. Previous work within the construction industry is preferred.

• Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write correspondence; ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
• Mathematical skills: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ration, percent, land to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.
• Ability to work well with others in a group or one on one setting.
• Typing and keyboard use; strong working knowledge of database software.
• Action Oriented – Be proactive with common issues, respond rapidly to…