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Data Analyst

Bilingual Quality Assurance Analyst

Job in Nampa, Canyon County, Idaho, 83687, USA
Listing for: Firstsource Solutions Ltd
Full Time position
Listed on 2026-02-12
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst
  • Language/Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading solutions provider is seeking a Quality Analyst to enhance associate performance by evaluating quality metrics and compliance with service agreements. The ideal candidate will conduct audits and generate reports while serving as a liaison for internal teams and clients. Bilingual in English and Spanish is essential, along with a Bachelor's degree and 2 years of experience in a contact center.

This role offers opportunities for professional growth and the chance to contribute to quality initiatives.
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