Retail Manager - Farm Store

Overview

The position of Store Manager is of great significance to Valley Wide Cooperative. Store Managers oversee store operations for the retail facility. A person in this position is accountable for store performance and operations with the utmost concentration and dedication and must be well versed in the standard operating procedures of the company.

These are the basic requirements of the position and must be performed competently.

• Maintains store staff by recruiting, orienting, and training employees.
• Completes store operational requirements by scheduling and assigning employees, following up on work results.
• Oversees all customer transactions and assures customer satisfaction throughout store at all times.
• Determines employee disciplinary action processes and conducts investigations when needed.
• Achieves financial objectives by preparing annual budget and scheduling expenditures.
• Ensures all monies are accounted for and registers are balanced.
• Monitors all aspects of service and maintenance needs of the store.
• Identifies customer requirements by establishing rapport with customers.
• Ensures availability of merchandise and services by maintaining inventories.
• Secures merchandise by implementing security systems and measures.
• Protects employees by providing a safe and clean store environment.
• Maintains stability of the store by complying with all legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned.

• High School diploma or GED required, associate’s and/or bachelor’s degree preferred.
• Three years management experience in fast paced, ag-related retail setting preferred.
• Must have strong communication skills; ability to communicate in appropriate, professional manner with managers, supervisors, employees, customers, vendors, and general public.
• Must be able to make appropriate decisions and execute them according to policy.
• Must maintain appropriate and expected levels of customer service throughout the store.
• Must have ability to determine order of need and task priority based on level of importance.
• Must have a manager focus in all interactions and exhibit strong critical thinking/ problem solving skills.
• Must exhibit a professional and positive image.