Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans start on your first day
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for advancement and professional growth within the company
• Collaborative and inclusive work environment
• Up to $75 a month towards cable and internet services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service and accurately enter customer data into the Sales Force system
• Use product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
• Problem-solve and encourage business customers to commit to services

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with strong sales closing abilities
• Three to six months of related experience and/or training
• Associate's degree or higher preferred

• Experience in a sales-oriented role
• Familiarity with Sales Force or similar CRM systems
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of telecommunications products and services

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.