Pharmaceutical Sales - Neuroscience Specialist, CNS - Boise W; Nampa, Caldwell

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.

• Personally engage customers through various virtual or digital tools.
• Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Facilitate speaker programs to share knowledge and insights.
• Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer-facing roles to inform local strategy and business goals.

• Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
• Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.

• A minimum of 2 years of pharmaceutical or medical device sales experience.
• Prior experience in CNS, psychiatry, or ADHD preferred.
• Experience launching a new product or new indication preferred.
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
• Previous cross-functional industry experience in commercial life sciences or related industry.
• 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.
• Ability to work in an ambiguous environment undergoing transformation.
• Proven track record in coaching, training, and mentoring peers or others.
• Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
• Ability to assimilate and communicate complex clinical and product information.
• Valid U.S. driver’s license and acceptable driving record.
• Overnight travel may be required depending on territory geography.

• Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget.
• Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan.
• Responds compliantly to competitive threats and opportunities.
• Educates office staff on payer guidelines and reimbursement procedures to increase pull through.
• Effectively utilizes promotional materials.

• Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately.
• Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call.
• Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders.
• Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members.…