Retail and Print Services Clerk

Duties

The Retail and Print Services Clerk provides clerical, administrative, and operational support to Campus Store retail operations and Print Services. The position is responsible for invoice preparation and submission, retail stocking, and inventory organization. During peak periods and in the absence of the Print Services Clerk, the role provides short‑term print services coverage by receiving and organizing print requests and operating printing and finishing equipment in accordance with established procedures.

The position works independently within defined guidelines under the general direction of the Campus Store Supervisor.

• Prepares and submits invoices and supporting documentation in accordance with established procedures.
• Maintains records related to invoicing and print services to support operational tracking and reporting.
• Stocks retail areas and assists with the organization and maintenance of inventory storage areas.
• During peak periods and in the absence of the Print Services Clerk, provides print services coverage by monitoring print service requests and supporting print production workflows.
• Operates printing and commercial‑grade print finishing equipment to complete assigned print jobs in accordance with documented procedures.
• Uses computer applications and digital tools to support administrative efficiency, communication, and workflow coordination.
• Maintains retail and print work areas in a clean, orderly, and functional condition.
• Performs related clerical and operational duties as assigned.

Completion of Grade 12, supplemented by clerical or administrative training, or an equivalent combination of education and experience.

• Experience performing clerical and administrative work requiring accuracy and attention to detail, including invoice preparation and record maintenance.
• Demonstrated ability to use computer applications to support administrative efficiency and workflow, including intermediate use of spreadsheet and email applications.
• Basic working knowledge of commercial‑grade print finishing equipment sufficient to support print services coverage.
• Ability to work independently within established guidelines and meet service deadlines.
• Effective communication skills to respond to routine inquiries and coordinate work with colleagues.

• Experience working in a retail, print services, or service‑oriented environment.
• Experience providing print services support, including print job intake coordination or operation of printing or finishing equipment.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well‑being initiatives and services, strategic discounts, and flexible work opportunities.

• Short‑listed candidates must provide original transcripts, or applicable original certifications at the time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity‑seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences.
  
  We encourage members of all equity‑seeking groups to self‑identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self‑identification with an equity‑seeking group will not lead to advantageous treatment of a candidate who is not qualified.