On-Site Solutions Associate at White Cap

Become an On-Site Solutions Associate at White Cap, focusing on customer service and product implementation. Use your skills in sales and account management to meet customer needs and achieve objectives.

In this role, you'll oversee timely setups, maintain product knowledge, and serve as a key contact for customer issues. Your daily tasks include processing orders, promoting services, and supporting marketing campaigns. Collaborate with management to review metrics and enhance customer experiences.

Key Responsibilities:

• Coordinate timely setups for new customers

• Maintain accurate product knowledge and apply it for servicing customers

• Serve as point of contact for escalated issues

• Maintain visit logs and identify service patterns

• Promote product lines and support marketing efforts

Requirements:

• HS Diploma or GED strongly preferred

• 0-2 years of experience in relevant field

• 1+ years of sales or account management experience preferred

• Valid Driver’s License required

• Ability to handle physical tasks related to the role

Leverage your sales expertise and commitment to customer satisfaction as you excel with White Cap.
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