Account Manager Job Nanaimo area,BC Canada,Management

Lead Regional Operations and Drive Performance Across Multiple Locations Agilus by Synergie is recruiting for an Account Manager in the service delivery industry in a hybrid work environment in Nanimo, British Columbia.

Our client is seeking an experienced Account Manager to oversee service delivery, operational performance, client relationships, financial results, and team leadership across a multi-site portfolio. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and enjoys building high-performing teams, improving processes, and delivering exceptional customer experiences.

Total rewards:$60000.00 - $70000.00 annually

Company vehicle, gas card and lap top provided
3 weeks vacation to start
Comprehensive benefits package after 3 month probation
Professional development and leadership growth opportunities
Stable full-time opportunity with long-term career potential
Dynamic work environment with variety and autonomy
Collaborative and supportive leadership team

Full time Monday to Friday schedule

A typical day:

Lead and oversee daily operations across multiple sites within an assigned region
Drive service excellence, operational consistency, and client satisfaction
Monitor key performance indicators and implement corrective actions as needed
Build and maintain strong client relationships while acting as the primary operational contact
Analyze operational reports and performance data to identify trends and opportunities for improvement
Manage budgets, forecasting, profitability, invoicing, and account reconciliation activities
Recruit, coach, mentor, and develop managers and frontline teams
Ensure compliance with company policies, safety standards, and operational procedures

Successful candidates will have:

3+ years of leadership experience managing teams in a multi-site operational environment
Proven ability to lead, motivate, and develop employees across multiple locations
Strong customer relationship management and stakeholder communication skills
Experience managing budgets, financial performance, and operational metrics
Excellent problem-solving, critical-thinking, and decision-making abilities
Strong organizational skills with the ability to prioritize competing demands
Intermediate proficiency with Microsoft Office and business reporting systems
Valid driver's license with a clean driving record and willingness/flexibility to travel regularly and to support operational needs, including occasional evenings or weekends

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