Auto Retention Associate

Hi, we’re HUB!

We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

Are you a go-getter with a passion for sales and a knack for problem-solving? Do you thrive in high-paced environments and love the thrill of a challenge? If so, we have the perfect opportunity for you!

No prior experience necessary to join our team. We offer complete training and the opportunity to obtain your level 1 general insurance license within 30 days of employment.

As an Auto Retention Associate
, you will be at the forefront of our sales team, driving growth and delivering top-notch service to our clients. Working in our vibrant call center, you will handle a high volume of calls, assisting potential clients and ensuring their insurance needs are met promptly and effectively. This role is ideal for someone who is self-managing, goal-oriented, and thrives in a fast-paced, high-volume setting.

This position is available at our Nanaimo and Victoria, BC branch locations.

• A proven track record in sales, preferably in the insurance industry
• Exceptional interpersonal and communication skills
• Strong problem-solving abilities and a client-oriented mindset
• Experience working in a call center environment
• High energy and enthusiasm with a competitive drive
• Self-starter who can manage their own time and workload effectively
• Goal-oriented with a relentless pursuit of success
• Ability to work under pressure and thrive in a fast-paced environment
• Level 1 General Insurance license (or willingness to obtain one)

• Proactively identify and pursue new sales opportunities through inbound and outbound calls
• Develop and maintain strong client relationships over the phone
• Assess client needs and provide tailored insurance solutions
• Handle a high volume of sales activities with a sense of urgency
• Navigate and resolve client issues with innovative problem-solving
• Achieve and exceed sales targets and performance metrics
• Stay up-to-date with industry trends and product knowledge

The expected salary range for this position is $40,000-$45,000, plus incentive pay, and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
• Paid day off for your birthday – we want to celebrate you!
• Paid half a day off for volunteering in your community – HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

• Entrepreneurship:
  We encourage innovation and educated risk-taking.
• Integrity:
  We do the right thing every time.
• Teamwork:
  We work together to maximize results.
• Accountability:
  We measure and take responsibility for outcomes.
• Service:
  We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at  If you require any accommodations during the hiring process, please reach out to  to request this. Only candidates selected for an interview will be contacted.