Customer Solutions Specialist

Position: Customer Solutions Specialist Role
Become a critical part of goeasy's team as a Customer Solutions Specialist, engaging customers, managing accounts, and supporting retail initiatives. Your sales abilities will directly impact customer satisfaction.

The role of Customer Solutions Specialist at goeasy focuses on relationship building and effective account management. You'll engage customers to assess their needs, manage financial products, and handle collections with empathy. Your attention to maintaining a welcoming retail environment will also play a vital role in customer interaction and retention.

Key Responsibilities:

• Build rapport with customers and support their needs

• Interview clients to identify suitable financial solutions

• Process and update customer account information

• Maintain an organized and attractive retail space

• Assist with deliveries and collection activities

Requirements:

• Excellent interpersonal skills and communication

• Experience in a customer-centric setting

• Ability to multitask while paying attention to detail

• Comfort with collection conversations and sales calls

• Legally eligible to work in Canada with a valid driver's license

Foster customer loyalty and sales success at goeasy as you fulfill this pivotal role.
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