Inside Sales Representative
Job in
Nanaimo, BC, Canada
Listed on 2026-07-25
Listing for:
Sinclair-Supply-Lt
Full Time
position Listed on 2026-07-25
Job specializations:
-
Sales
Sales Associate/Assistant, Retail Sales, Sales Development Rep/SDR -
Retail
Retail Sales
Job Description & How to Apply Below
Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities.
Why You’ll Love Us- Outstanding company culture.
- Work life balance.
- Future Planning.
- Rest and Relaxation.
- Investment in your growth and development.
- Health and Wellness.
Our team in Nanaimo is currently looking for an Inside Sales Representative to become an integral part of the team.
Duties/Responsibilities:- Assist customers with their purchases in-store and over phone or email
- Relay delivery dates, inventory, and promotions between vendors and customers
- Research product for customers and provide recommendations on our assortment of products
- Enter, pick and pack sales orders generated at the counter
- Provide exceptional assistance to in-store customers
- Maintain and clean the counter area including any merchandising displays
- Monitor internal stock and inform purchasing team about potential low inventory levels
- Follow up on backorders with vendors and provide customer with accurate delivery dates
- Process returns to customers both on account and through cash sales
- Respond to after hours emergency calls according to schedule
- Participate in an annual inventory count
Experience:
- Forklift experience is an asset
- Strong customer service skills
- Knowledge of HVAC industry and parts considered an asset
- High School Diploma, HVACR, or trade experience
- Knowledge of products sold in HVACR industry; preference given to those with in-depth knowledge of hydronics
- Minimum 2 years of experience with customer service or counter sales in a wholesale/distribution environment
- Outstanding history of building and fostering strong relationships with customers, vendors and teammates
- Comprehensive product knowledge and willingness to continually learn about new product offerings
- Ability to learn and operate order processing software (Eclipse)
- Working remotely is not an option.
Competitive compensation and benefits package.
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