Service Technician BC

Explore an exciting Service Technician role at Microserve in Nanaimo, BC. Provide specialized onsite support for computer and printer issues while ensuring customer satisfaction.

The position requires responding to same-day service calls, troubleshooting hardware, and performing repairs. Strong interaction with clients prior to service visits is essential to guarantee accurate solutions. This role also entails equipment training and maintaining positive client relationships.

Key Responsibilities:

• Perform onsite troubleshooting for printers and computers

• Maintain, deploy, and repair hardware and peripherals

• Document and upgrade hardware and software systems

• Conduct diagnostic repairs and preventative maintenance

• Communicate effectively with clients to ensure satisfaction

Requirements:

• 2 years of experience in computer and printer service

• Advanced knowledge of Windows and Microsoft Office

• Technical certifications like A+ are preferred

• Excellent customer service and communication skills

• Must travel using a reliable vehicle and driver's license

Elevate your technical skills while supporting clients as a Service Technician with Microserve in Nanaimo.