Administrative Assistant - Collector's Office

Town Of Nantucket

Finance Department

Administrative Assistant (Tax Collector)

The Town of Nantucket seeks an Administrative Assistant. Under the direction of the Tax Collector, the Administrative Assistant provides clerical and customer service support in collections, reconciliations, mailings, reporting, prepares bank deposits and performs other duties as assigned.

The successful candidate will have a high school diploma and one or more related work experience in an office environment; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job. Special Requirements:
Proficient computer literacy, typing speed of at minimum 38-40 words per minute, valid Class D motor vehicle driver’s license, ability to be bonded, multi-lingual skills preferred.

Full Time, LiUNA Union, S1 position, Benefits, Starting hourly rate $36.26 new hires - $45.93 hired prior to July 1, 2012 and 20 years of service with the Town of Nantucket.

The Town of Nantucket offers a retirement pension through Barnstable County Retirement, 90% employer-sponsored health insurance plan options and a diverse selection of supplemental insurance policies.

Final date to receive applications:
Sunday, August 30th, 2026 at 4:00 pm

Under the direction of the Administrator, or his/her designee, the Administrative Assistant provides clerical, payroll and customer service support for residents, staff, and visitors of Our Island Home.

Under the general supervision of the Administrator, or his/her designee, the employee is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instruction. Supervisor reviews work to remain aware of progress, work methods, and technical accuracy.

The employee is not held accountable for supervising other Town employees.

The employee has regular access to confidential information in accordance with the State Public Records Law.

Consequences of errors, missed deadlines or poor judgment may include adverse public relations, legal repercussions, and missed deadlines.

Numerous standardized practices, procedures or general instructions govern the work performed and in some cases may require additional interpretation. Independent judgment is needed to facilitate exceptional customer service with the general public and maintain confidentiality.

The work consists of a variety of office duties which generally follow standardized practices, procedures, regulations or guidelines. The sequence of work and/or the procedures followed vary according to the nature of the transaction and/or the information involved, or sought, in a particular situation.

Work is performed in a skilled nursing home environment. Noise or physical surroundings may be distracting. There are frequent interruptions.

Relationships with co-workers and the public involve frequent explanation, discussion or interpretation of practices, procedures, regulations or guidelines in order to render service, plan or coordinate work efforts, or resolve operating problems. More than ordinary courtesy, tact, and diplomacy may be required to respond to requests for information or to deal with uncooperative or uninformed persons.

Risk exposure to the employee is similar to that found in a standard office setting.

• Maintain daily schedules for nursing department under the direction of Director of Nursing, this includes filling vacancies and call-ins, vacation request, and all schedule needs or the facility.
• Process nursing department payroll and submitted to payroll department for processing.
• Provide back to additional departmental payroll as necessary.
• Greet Families, vendors, and visitors to the facility.
• Maintain and process CNA/Nursing license renewals.
• Provide back-up as necessary answering incoming calls.
• File and or scan documents for all departments.
• Maintain and update Call Bell System to reflect current…