Instructional Designer​/Technical Trainer

Instructional Designer/Technical Trainer

Design, develop, and deliver classroom, online (web-based), and e-learning courseware for web-based applications that effectively organizes and communicates technical subject matter and business processes.

Compose content documentation for both technical and business processes including flow charts, file layouts, instructional objectives, narratives, etc.

Produce the course design, including storyboards used by eLearning developers.

Develop training materials, communications, job aids, and other relevant learning tools.

Identify the detailed work tasks, priorities and resources to manage project time line to implement the defined deployment and training strategies.

Conduct training for provider organizations, internal staff, and others on the use of web-based applications including some basic training relative to business process reengineering.

Develop newsletters, brochures, and notices in collaboration with the business and project teams to address ongoing communications needs, special situations, changes in policy or procedure, or launches of new online services.

Update and maintain training environments prep files for upload, troubleshoot issues with technical team, schedule updates, create training scenarios requires familiarity with XML code.

Undergraduate degree in instructional design, learning theories, training and development or related field. Graduate degree preferred.

Previous experience with LMS (Learning Management System) or LCMS (Learning Content Management System) a plus.

Experience with Lectora, Captivate, Flash a plus.

Limited travel to client locations may be required (within Massachusetts).