Permit Services Coordinator

Permit Services Coordinator

The Department of Public Works has an immediate opening for the position of Permit Services Coordinator. Under general direction, plans, organizes and supervises the construction plan submittal, approval and permit issuance process for projects that impact or potentially impact Town property, including but not limited to street/sidewalk/bicycle paths; provides case management of construction, excavation and storm water requests; supervises and coordinates the provision of efficient and effective service delivery to customers;

and performs related duties as assigned.

High school diploma or equivalent required. Experience in construction supervision preferred with five (5) years of experience in a municipal setting or in horizontal/vertical construction, roads, and/or utilities. Contractor's license certification desirable. Massachusetts Class D motor vehicle operator's license is required.

Starting Hourly Rate: $51.36 (new hires) – $58.92 (employees with 20 years of service with the Town of Nantucket)

The Town of Nantucket offers a retirement pension through Barnstable County Retirement, 90% employer-sponsored health insurance plan options, and a diverse selection of supplemental insurance policies.

Final date to receive applications:
Sunday, August 23 at 4:00 pm

Under general direction, plans, organizes, coordinates and administers the construction plan submittal, review, approval and permit issuance process for projects that impact or potentially impact Town property, rights-of-way, streets, sidewalks, bicycle paths, drainage infrastructure and public utilities. Supports the Town's encroachment management program, including review, monitoring and enforcement of activities occurring within public rights-of-way and Town-owned property. Provides case management of construction, excavation and stormwater requests;

coordinates efficient and effective customer service delivery; and performs related duties as assigned.

Works under the direction of the DPW Director and his/her designee. Performs a variety of duties requiring the exercise of independent and objective judgment. Works frequently on own initiative to handle areas of responsibility and assigned tasks in a professional manner.

The employee is not responsible for the regular supervision of other town employees.

The employee has regular access to confidential information of the department, in accordance with the State Public Records law.

The nature of work or the operation of large, complex, or potentially dangerous equipment increases the probability that errors could be serious. Consequences of errors, missed deadlines or poor judgment may include significant monetary losses, waste of material, and damage to buildings, equipment or personal injuries.

Well defined or detailed rules, instructions and procedures cover all aspects of work. Judgment involves choosing the appropriate practices, procedures, regulations or guidelines to apply in each case.

The work involves coordinating and administering a variety of technical, administrative, and customer service functions related to permit review, construction activities, right-of-way use, encroachments, and public infrastructure projects. Work requires attention to detail, and the ability to interpret and apply federal, state, and local regulations, policies, and procedures. The employee is expected to identify process improvements and develop, implement, and maintain Standard Operating Procedures (SOPs) to promote efficiency, consistency, and customer service.

Work is frequently performed outdoors with exposure to variable weather conditions and hazards. The employee has regular contact with vendors, suppliers, contractors, utilities and other specialized repair personnel. Errors could result in significant and costly monetary loss, damage to vehicles or equipment, personal injury, injury to employees, and create hazards to public safety.

Relationships are primarily with co-workers incidental to the purpose of the work involving giving and receiving factual information about the work. Ordinary courtesy and tact are required. Contact with the public will be required on a…