Store Manager, Retail & Store Manager

Job Title: Manager Location: Nantucket, MA

Type:
Full-Time; seasonal structure

In-Store:
April 1 – December 20

Remote:
January–March (planning, training, and operational support)

About Ellsworth & Ivey: Ellsworth & Ivey is a contemporary fashion brand specializing in custom knitwear for a diverse range of clients, including retail stores, country clubs, collegiate programs, resorts, and more. Our brand is known for its high-quality craftsmanship, attention to detail, and personalized service, offering a unique approach to customizable knitwear. We are passionate about providing exceptional experiences and products that embody sophistication and style.

We are seeking a highly motivated, commercially driven Store Manager to lead our Nantucket location. This is a hands-on leadership role responsible for driving sales, developing a high-performing team, and executing the store’s overall business strategy. As a key partner to the business, you will own the day-to-day performance of the store—leading from the sales floor, overseeing operations, and ensuring an exceptional client experience.

You will also play a critical role in building the store’s local presence through clienteling, partnerships, and events. This role is ideal for someone who thrives in a fast-paced, entrepreneurial retail environment and is energized by both selling and leading.

• Drive and exceed store sales goals through active selling and team leadership
• Monitor daily, weekly, and seasonal sales performance; identify opportunities to exceed targets
• Leverage multiple revenue streams, including walk-in traffic, client outreach, appointments, and event s
• Analyze sales performance and trends and implement strategies to maximize performance
• Coach the team to deliver a brand-led, personalized selling experience
• Ensure every client interaction reflects the Ellsworth & Ivey standard of service
• Recruit, onboard, and develop a high-performing sales team
• Lead, coach, and motivate team members to achieve and exceed goals
• Set clear expectations and provide ongoing feedback and performance management
• Foster a positive, accountable, and collaborative store culture
• Lead by example on the sales floor, especially during peak periods

• Oversee daily store operations with a focus on efficiency and consistency
• Create and manage staff schedules aligned with business needs
• Ensure strong operational execution across POS, cash handling, and inventory processes
• Oversee inventory management, including receiving, restocking, and stock organization
• Own store-level reporting, performance recaps, and action planning
• Ensure inventory accuracy at all times through consistent monitoring, cycle counts, and adhere to store procedures, supporting accurate reporting for the broader business teams
• Partner with the buying team to provide ongoing feedback on product performance and client demand to influence assortment and drive sales

• Uphold brand standards across merchandising, store presentation, and storytelling
• Execute floor sets, product launches, and seasonal transitions
• Maintain a polished, visually compelling, and on-brand environment

• Own and drive the store’s local presence, positioning Ellsworth & Ivey as a key Nantucket destination
• In partnership with leadership plan and execute a calendar of in-store events, partnerships, and activations
• Proactively build and maintain relationships with local businesses, hotels, clubs, and community partners to generate consistent traffic
• Identify opportunities for collaborations, trunk shows, and local moments that drive both awareness and revenue
• Act as a brand ambassador in the community, representing Ellsworth & Ivey with a high level of professionalism and energy
• Track event performance including attendance, sales, and client acquisition
• Drive client capture and retention from events, converting new customers into repeat clients
• Partner with marketing to ensure events are supported across social, email, and in-store storytelling

• 4–7+ years of retail leadership experience, preferably in fashion or…