Golf Shop Assistant

About the Organization
Nantucket Golf Club is located on Nantucket Island, 30 miles out to sea off the coast of Cape Cod, MA. Nantucket has been ranked as the "best island" and "top island" of the US and the World. It is a beautiful place to live or spend a summer! NGC was founded with a vision of creating a world premier immersion experience rooted in the tenants of the game of golf.

Built on land shaped by the sea, the award winning Rees Jones designed course uses the natural contours of Nantucket Island to create a classic route that captures the spirit of the game and of the country's great golf clubs. It is with this spirit of excellence, and appreciation of the unique and historic Nantucket Island environment, that we look to provide a relaxed but refined experience for our members and their guests.

Since its inception, Nantucket Golf Club has become not only the one of the top clubs on Nantucket Island, but one of the most exclusive clubs on the East Coast.

Nantucket Golf Club looks for candidates that want to work hard and simply be the very best at their job. We want people who strive to stretch their individual performance and inspire others through their passion for service. If that sounds like you or someone you know, we'd love to hear from you.

Our pay is very competitive and benefits vary for seasonal or year-round staff. All our staff enjoy the fulfillment of working with a great team in a beautiful location, but those who enjoy golf have the opportunity to play and practice on our world-class course. We offer subsidized housing in our on-property dormitory or in shared off-site residential houses, an employee meal program, uniform, staff golf clinics, and discounts in our golf shop.

In addition, we offer a 401K plan to returning employees who meet eligibility requirements. Traditional full benefit packages are available for full-time, year-round staff.

Position
Golf Shop Assistant

Description

Position Title: Golf Shop Assistant

Reports To: Golf Shop Manager

Department: Golf Shop

Employment Dates: Temporary Seasonal;
May - Mid October

Rate: $21-25 per hour

Purpose of Position: Under the direction of the Golf Shop Manager, the Golf Shop Assistant is a non-exempt seasonal position responsible for attending members and their guests in the Golf Shop and assisting in its successful operation. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club's mission and vision.

Responsibilities:

Duties shall include but not be limited to:

• Provides a welcoming and responsive environment to members and their guests; reserves tee times, books lessons, answers phones, and maintains a friendly, positive, helping, and motivated attitude at all times.
• Sells and promotes Golf Shop products in a professional, informative, friendly manner. Provides premier customer service to our members and their guests and stays knowledgeable of shop product and vendors. Works to ensure member satisfaction and creates an inviting shopping environment. Possesses a thorough understanding of the point of sale system and sales settlements.
• Assists Merchandiser with displays as directed. Maintains merchandise through steaming, folding, and proper storage procedures.
• Responsible for proper shipping functions using Fed Ex, UPS, USPS, or Shipstix
• Maintains accurate record keeping of all Demo and Rental club usage and inventories.
• Maintains special order log, to include contacting vendors to place orders, follow up with customers, and proper receiving of merchandise.
• Assists with scheduling and promoting demo days and trunk shows.
• Assists with tournaments and other club special events. Is aware of Club activities and promotes them to members.
• Assists with inventory management; helps manage par stocks and conducting monthly inventories. Minimizes shrink by following inventory control procedures.
• Assists with junior camps, employee clinics, club repair, and hosting guest groups (must be a registered apprentice with the PGA).
• Participates in brainstorm sessions to improve standard operating procedures and recommend future improvements to golf operation. Attends and conducts golf and Club related meetings as required.
• Performs other duties as designated by the Golf Shop Manager.

Position Requirements

Qualifications:

• Polished and professional in manner and appearance; charismatic and personable
• Excellent written and oral communication skills
• Computer skills (Excel, Word, Publisher, POS System, Tee Time Software, Event Man)
• High attention to detail and great organizational skills
• Ability to anticipate and skilled in multi-tasking at a high level
• Ability to work well with others and adapt to new situations

Experience/Education:

• High School Diploma or equivalent
• A solid background of golf knowledge
• Previous golf shop experience, preferred

Work Environment and Physical Demands:

• Work tasks are performed mainly outdoors and involve physical…