Housekeeping Supervisor - Casa Mani Resort Napa Valley, Curio Collection Hilton

Job Description

Housekeeping Supervisor - Casa Mani Resort Napa Valley, Curio Collection by Hilton

Work Location:

Casa Mani Resort Napa Valley, Curio Collection by Hilton, 1075 California Blvd. Napa Valley 94559

Elevate Your Career at Napa Valley’s New Luxury Destination – Casa Mani Resort Napa Valley, Curio Collection by Hilton. The resort features a state-of-the-art fitness center, full-service spa, resort pool, meeting and event spaces, a casual dining restaurant and a signature steakhouse. We’re building a team of hospitality professionals to deliver unforgettable experiences in a breathtaking setting. Join us to grow with a globally recognized brand while embracing the beauty and culture of Napa Valley.

At Casa Mani Resort, our Team Members thrive in an award-winning culture that celebrates excellence and collaboration. Enjoy a friendly, supportive workplace, a best-in-class benefits package, and career growth opportunities backed by Hilton’s global network. Includes complimentary meals during shifts, Go Hilton travel discounts for you and your family, comprehensive health and wellness benefits, paid time off and holiday pay. Hilton was named #1 Best Company to Work For in the U.S. by Fortune and Great Place to Work.

Shift Pattern: PM shifts (weekends required) • The hourly wage range is: $27 to $29

The Benefits – Hilton supports the mental and physical wellbeing of all Team Members with programs and benefits such as:

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education through Guild Education (degrees and professional certifications)
• 401K plan and company match
• Hilton Shares: ESPP with 15% discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary by property and applicable collective bargaining agreement.

As a Housekeeping Supervisor, you would lead, train and supervise Room Attendants and Housepersons to deliver outstanding guest service and financial profitability.

Responsibilities include:

• Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure rooms and public areas meet established cleanliness and quality standards
• Assess inventory, assign cleaning, and inspect rooms
• Verify and report status or discrepancies of rooms
• Monitor payroll, work schedules, lost and found, stock rooms and carts, and designated inventories
• Coordinate with Engineering/Property Operations for efficient maintenance and repairs
• Perform Room Attendant and/or Houseperson duties as needed
• Assist in performance evaluations of staff as needed
• Respond to special guest requests in a timely, friendly and efficient manner

Minimum one year of housekeeping supervisor experience. Bilingual with Spanish and English. Hotel experience is highly preferred.

We look for the following core Values and Attributes:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Now
• Quality
• Productivity
• Customer Focus

Hilton is a leading global hospitality company with a long-standing tradition of exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences every day. Our Team Members are central to this mission.