Front Desk Agent Part Time

We Are

Ideally situated along the picturesque Napa River, near vibrant Oxbow Public Marketplace, the Culinary Institute of America, and lively downtown Napa, River Terrace Inn is the ultimate Wine Country destination. Inviting rooms and suites with calming river views and warm fireplaces welcome guests back after days spent exploring the Valley. The Inn provides Napa visitors with accommodations that feel like home while staying true to Wine Country’s chic, boutique aesthetic.

Our restaurant ALBA Bar & Cafe is open daily for breakfast, and small bites in the evening at the Bar. We also have (3) private rooms for banquets & catered events.

Job Type: Full-time

Ideally situated along the picturesque Napa River, near vibrant Oxbow Public Marketplace, the Culinary Institute of America, and lively downtown Napa, River Terrace Inn is the ultimate Wine Country destination. Inviting rooms and suites with calming river views and warm fireplaces welcome guests back after days spent exploring the Valley. The Inn provides Napa visitors with accommodations that feel like home while staying true to Wine Country’s chic, boutique aesthetic.

Our restaurant ALBA Bar & Cafe is open daily for breakfast, and small bites in the evening at the Bar. We also have (3) private rooms for banquets & catered events.

The Front Desk Agent is responsible for providing a welcoming first impression for guests, managing check‑ins and check‑outs, handling reservations, and responding to guest inquiries. This role ensures excellent customer service, accurate billing, and smooth daily front desk operations while maintaining a professional and friendly atmosphere.

• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Basic computer and point‑of‑sale skills
• Ability to multitask and remain professional in a fast‑paced environment
• Flexible availability, including evenings, weekends, and holidays
• Preferred experience with Marriott and Light Speed PMS and operational software including Windows, Excel
• Ability to work flexible schedules, including weekends and holidays
• Physical & Work Requirements
• Ability to stand and walk for extended periods
• Ability to lift up to 50 lbs if required
• Availability to work a flexible schedule based on hotel operational needs

In return, the Front Desk Agent will be rewarded with competitive compensation. We offer health benefits, a Nonstop Health benefits program, paid vacation, Pay on Demand and a 401(k) savings plan which you will be eligible to join after 90 days of employment. The employee match is currently 50 cents per dollar of employee contribution up to 6% and is subject to change.

The match is effective on the first of the quarter following one year of employment. In addition, employees are eligible for the Employee Rate and Family & Friends Rate discount Program at both Noble House and Marriott properties.

If you enjoy being a part of a dynamic team, meeting new people and accepting new challenges, we invite you to apply and become a Server at the Alba restaurant inside the River Terrace Inn.

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one‑size‑fits‑all." And neither are our team members. What makes us the River Terrace Inn Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

At River Terrace Inn, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

$21 + incentives (Hourly position)