Reservations Supervisor: Lead Guest Experience
Job in
Napa, Napa County, California, 94559, USA
Listed on 2026-08-30
Listing for:
Pacific Hospitality Group
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services, Hospitality & Tourism, Customer Service Rep
Job Description & How to Apply Below
Pacific Hospitality Group in Napa, CA seeks a Reservations and Guest Relations Supervisor to lead daily operations of the Reservations and Guest Relations Center, oversee staff, and ensure accurate, timely responses to inquiries and bookings.
You will coach and onboard team members, monitor calls and emails, secure VIP experiences, and collaborate with Sales and Events to meet group needs while maintaining security and policy compliance.
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