Luxury F&B Assistant Director — Forbes Five-Star Service

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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US - CA
- Napa

Food and Beverage

Full-time

85,000.00 Yearly US Dollar (USD) pay basis

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

At Alila Napa Valley, we believe the exceptional hospitality is built through genuine care, thoughtful attention to detail, and highly personal experiences. As a luxury resort in the heart of Napa Valley, we are seeking an experienced and passionate Assistant Director of Food & Beverage to help lead the resort's complete Food & Beverage operation. Reporting directly to the Director of Food & Beverage, the Assistant Director plays a key leadership role in the oversight and direction of all Food & Beverage operations.

This is a highly visible, hands-on leadership position responsible for supporting the overall performance of the Food & Beverage department, including service excellence, operations, colleague development, financial performance, staffing, training, and guest satisfaction.

While the assistant Director supports and helps oversee the entire Food & Beverage operation, this position will primarily work PM shifts, with Violetto, our fine dining restaurant, serving as the primary operational focus. The Assistant Director is expected to maintain a strong presence on the restaurant floor and provide consistent leadership throughout evening operations across the resort. A central responsibility of this position is developing and maintaining a culture of excellence.

The Assistant Director will partner with the Director of Food & Beverage and Culinary leadership to uphold and execute Forbes Five-Star Service standards across Food & Beverage while supporting Michelin-level dining experiences at Violetto.

The salary range Alila Napa Valley reasonably expects to pay for this position is $85,000 to $100,000 annually based on luxury resort and experience level in Food & Beverage. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

Why Work with Us:

• Competitive salary and benefits package
• Paid time off from date of hire
• Medical, dental, and vision insurance
• 12 free nights at Hyatt Hotels worldwide + colleague rates
• $1,000 annual wellness/reimbursement
• A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team

Responsibilities include but not limited to:

Food & Beverage Leadership & Operations

• Support the Director of Food & Beverage in the overall leadership, planning, directionn, and management of all Food & Beverage operations throughout Alila Napa Valley.
• Help oversee and lead Violetto, Salvia Terrace & Bar, in-room dining, banquets and events, private diningm and other Food & Beverage operations.
• Maintain a highly visible, hands-on presence throughout daily operations, primarily during PM shifts.
• Partner closely with Culinary leadership to ensure alignment between food & beverage service, timing, presentation, and overall guest experience.
• Coordinate Food & Beverage operations with Culinary, Events, Sales, Rooms, Engineering, Finance, and other resort departments to maintain effective communication…