Napa) Valet​/Bellman Attendant

We are seeking an energetic and customer-focused Parking Attendant to join our dynamic team here in Napa, CA. In this role, you will be the friendly face greeting guests, managing parking operations, and ensuring a smooth flow of vehicles in and out of our parking facilities. Your enthusiasm and excellent communication skills will help create a welcoming environment for all visitors.

This paid position offers an exciting opportunity to develop your hospitality and customer service skills while maintaining safety and efficiency in a fast-paced setting.

• Greet guests upon arrival and assist with luggage and other items as required.
• Park and retrieve guest vehicles to and from designated parking areas.
• Maintain a clean and organized parking area and lobby.
• Provide guests with information about the hotel and local area.
• Maintain a high level of security and confidentiality for all guest information.
• Assist with special requests and accommodations as needed.
• Provide guests with exceptional service at all times.
• Maintain a professional appearance and demeanor.
• Overnight audit scan of cars in the garage.
• Other duties as assigned by management.

• Proven experience in guest services, hospitality, or customer service roles preferred
• Valid driver’s license with a clean driving record; experience driving manual transmission vehicles is highly desirable
• Ability to operate parking equipment safely and efficiently in parking facilities
• Ability to pass a background screening
• Strong communication skills with the ability to interact professionally with diverse guests and team members
• Experience working as a delivery driver or in dealership environments is advantageous
• Cash handling experience with familiarity in cashiering and retail math principles
• Bilingual abilities are a plus to enhance guest interactions in a multicultural setting
• Physically capable of standing, walking, bending, and lifting for extended periods during shifts