Information Technology Technician

Job Posting: IT Support Technician
- Hybrid Telework

Department of State Hospitals

JC-526271

IT Support Technician
- Hybrid Telework

$4,133.00 - $6,613.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Under initial close supervision of the Information Technology Supervisor l, the Information Technology Technician performs routine support tasks, following well-defined procedures, within guidelines for the Department of State Hospitals (DSH).

The primary duties of the IT Technician lie within the Client Services domain of the IT Technician classification. Incumbents may install or repair hardware or peripheral equipment; manage user accounts and technology inventory; resolve client incidents or requests; ensure software/hardware compliance with security policies; create, test, maintain, and deploy desktop and laptop products; configure and/or modify software programs; perform data import and export activities;

monitor information technology systems to ensure integrity and tune the system to meet performance requirements; troubleshoot routine issues; and other related activities.

You will find additional information about the job in the Duty Statement.

• This position reports to DSH-Napa in Napa County. A hybrid Telework schedule, consistent with the State of California's in-office requirement, may be considered with prior approval from management. The incumbent may also be required to travel throughout California as needed, with prior notice.

• The State’s Commute Programs provide bicycle, mass transit and vanpool incentives to eligible state employees. The State’s mass transit incentive pays 100% of the transit pass up to the IRS maximum of $340 per month in 2026.

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY TECHNICIAN

Job Code #: JC-526271

Position #(s):

-001

Working Title:

IT Support Technician
- Hybrid Telework

Classification: INFORMATION TECHNOLOGY TECHNICIAN

$4,133.00 - $5,538.00 A

$4,485.00 - $6,011.00 B

$4,934.00 - $6,613.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location:

Napa County

Telework:
Hybrid

Job Type: Permanent, Full Time

Department of State Hospitals
- Napa 2100 Napa-Vallejo Highway Napa, CA

The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.

Founded in 1875, Napa State Hospital is the only state hospital in Northern California for persons struggling with severe mental illness. Classified as a low to moderate security facility, the hospital has a bed capacity to treat up to 1,362 patients on an attractive campus with treatment units located on 138 acres.

The DSH Technology Services Division is a highly respected IT organization that is recognized for quality customer service and leadership. Our mission is to provide information technology solutions to support State Hospitals through collaborative, effective and efficient service delivery. Our values include delivering Innovative, Accountable, Collaborative, Secure and Customer Centric services.

Department Website:

• The position(s) require a Background Investigation be cleared prior to being hired.
• The position(s) require Medical Clearance prior to being hired.

Note:

The rest of the original policy and application sections have been omitted for refinement purposes.

Benefit information can be found on the CalHR and CalPERS websites. Benefits include Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1) eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days per fiscal year; excellent Health, Vision and Dental insurance plans;
Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program;
Alternate Workweek Schedules and Flextime; and enrollment in the CalPERS retirement system.

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:

Human Resources Contact:
Whitney Brown

Sa

EEO Contact:
Office of Human Rights

California Relay Service: (TTY), (Voice)

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender identity, genetic information, marital status, medical condition, military status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.