Director of Wine & Retail

Overview

WE ARE
WE ARE Work in Paradise! Join the team at the Napa Valley Wine Train, a historic, luxury, and iconic experience that has been a cornerstone of Napa’s Wine Country for over 30 years. As Director of Wine & Retail you’ll be empowered to uphold and execute the timeless legacy of the Wine Train—delivering world-class hospitality leading operations for our retail department.

A day in the life described below should be read as part of the overall experience offered at the Wine Train Station, including the Artist’s Café, the Wine and Retail Gift Shop, and our Photography Department, before and after the ticketed passenger ride aboard our historic railroad. This location is a meeting point, a place of discovery, and a sensory experience that contributes to the overall guest experience.

• Activate the experience of the Wine Train Station for ticketed guests and retail shoppers including the Artist’s Café, the Wine and Retail Gift Shop, and the Photography Department before and after rides.
• Lead operations for the retail department in support of the guest experience and brand standards.

• 5+ years of experience in wine program management, wine club management, retail leadership, or luxury hospitality (experience in Napa Valley wine industry preferred).
• Extensive retail and wine store merchandising, product selection, vendor negotiation and relationship management.
• Strong understanding of Napa Valley wine regions.
• Proven leadership experience with the ability to develop teams and manage cross-departmental initiatives.
• Excellent communication, negotiation, and vendor-relations skills.
• WSET, Court of Master Sommeliers, or comparable certification strongly preferred.
• Strong financial and analytical abilities, including budgeting and forecasting.

Salary range: $90,000-$95,000 (annually) (salary-exempt position).

In return, our full-time Director of Wine and Retail are rewarded with affordable health benefits, 14 days of accrued vacation annually, matching 401K, Holiday pay, associate birthday pay and the opportunity to work in paradise as part of a great team in a place where you can be proud. We offer a flexible schedule to fit mutual needs; please expect some weekend and evening shifts.

If you enjoy being part of a team providing an excellent experience for our guests and meeting new people, apply to become part of the Napa Valley Wine Train team. We take pride in supporting Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to welcome diverse perspectives and expressions—share yours with the team.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

We are committed to building a team rooted in family and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.