Tasting Room Associate, Part Time - Etude
Listed on 2026-06-26
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Retail
Retail Sales, Retail Associate/ Customer Service, Customer Service Rep, Ecommerce -
Sales
Retail Sales, Ecommerce
About the role
We are currently recruiting for a Part Time Tasting Room Associate at Etude Wines, a dedicated winery specializing in Estate grown Carneros Pinot Noir and Chardonnay, as well as Pinot Noir from Santa Rita, Santa Maria, Sonoma Coast, Yamhill-Carlton (OR) and Cabernet Sauvignon from the Napa Valley. The Tasting Room Associate will serve as the main point of contact for guests, promote the winery as a luxury destination, host wine tastings, and assist in retail operations.
Availability on weekends (Friday through Sunday) is required, with additional work on some holidays and evenings.
- Set up and host wine tastings and tours for guests
- Act as a backup for other Hospitality Specialists conducting tastings and tours
- Operate cash registers
- Promote wine clubs
- Pack wine for retail orders
- Assist in events, private dinners, and various site activities
- Assist Merchandise Department with restocking, inventory, and floor upkeep
- Provide world‑class customer service to site visitors
- Follow site policies and procedures
- Complete projects and other duties as directed by the Retail Sales Manager
- Must be 21 years of age
- Exemplary customer service skills
- Strong presentation skills with the ability to relay knowledge of wines and wine production
- Dynamic communication skills and positive attitude
- Clean professional appearance and excellent interpersonal interactions
- Ability to start a project and carry it through to successful implementation
- Knowledge of food and wine, the wine industry, and Sonoma, Napa, and Bay Area restaurants
- Availability on weekends (Friday, Saturday, Sunday), some holidays, and evenings
- Ability to lift 50 lbs. (a case of wine)
- Two years of wine industry or tasting room experience highly desirable
- Base pay:
Hourly rate ranges from $22 to $24 per hour, based on experience, skills, role scope, location, and business needs. - Incentive pay:
Eligible to participate in the Direct‑to‑Consumer Sales Incentive Plan (DSIP), offering variable compensation based on site performance. Incentive pay is not guaranteed. - Estimated on‑target earnings: $24.33 to $26.97 per hour, based on base pay plus target DSIP at target performance (where applicable). Actual earnings vary based on site performance, hours worked, and role classification.
- Tips:
Paid by customers and vary by location, shift, and customer volume. Tips are not guaranteed. Historically, tips have added approximately 16% to 40% above base pay for some employees. - Competitive benefits package including medical, dental, vision, paid time off (vacation, sick time, and holidays), 401K with company match, and more.
- Employee product allowance: generous access to the world’s most desirable wines.
- Additional day off each year with your "TWEforME Day" to use at your discretion.
- Our culture is built on bringing our whole selves, being courageous, and delivering together – it’s our DNA and the heart of who we are at TWE.
- We prioritize your growth with access to global career opportunities and structured programs designed to support your health, wellbeing, and career development.
- Flexibility, rewards, discounts, and health and wellbeing initiatives.
At Treasury Wine Estates we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products. All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact , quoting the job title and reference number.
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