Tour Guide at + Leisure Co. Napa, CA

Tour Guide – Travel + Leisure Co. – Napa, CA

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel + Leisure is currently seeking Sales Tour Guides who have the desire to sell dreams and live one too! In this position you will meet face‑to‑face with customers that are brought in by our Marketing Department for you to talk to! There is no cold‑calling or out of pocket expense required by you. Travel + Leisure is looking for career‑minded, diverse professionals that share our propensity to achieve realistic goals while demonstrating a positive attitude in a high‑energy environment.

• Conduct face‑to‑face presentations in our state‑of‑the‑art sales centers located at one of our award‑winning resorts.
• Find commonality with prospective and/or current owners.
• Communicate the benefits of traveling with Travel + Leisure.
• Support sales through establishing rapport, listening and sharing the benefit of our product.
• Leads are prequalified and provided by the company.
• Effectively present and deliver Tour Guide presentation in accordance with all company policies, compliance standards, and regulatory requirements while maintaining minimum performance.
• Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.
• Articulate the benefits of vacationing with Travel + Leisure. Link product benefits to the customer's vacation goals.
• Demonstrate and maintain a positive and professional attitude in a high‑energy environment.

• Ability to obtain a CA Real Estate License within 6 months of hire.
• Self‑motivated, disciplined, and professional.
• Active listening skills.
• Ability to consistently achieve minimum production standards.
• Ability to perform general computer skills, and work with tablets/smart devices.
• Ability to communicate clearly and concisely (verbal and written).
• Ability to be a team player and work in a team environment within a shared space.
• Ability to overcome objections and perform within a short, luxury sales cycle.
• High School diploma or equivalent required.

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information).
• Wish day paid time to volunteer at an approved organization of your choice.
• 401(k) with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information).
• Legal and identity theft plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.

The hourly rate for this role is $16.50.

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.