Customer Development Manager - NAPA

Customer Development Manager – NAPA

Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers.

• Competitive salary + generous incentives for outstanding performance
• Tools of Trade including late model vehicle, mobile phone & laptop
• Sales & Product training
• Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
• We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
• A company‑funded, professional uniform
• Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
• We’re fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top‑up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

Customer Development Managers (CDMs) report to a Channel Manager and work closely alongside NAPA Branch Managers to build successful business relationships with target customers within their territory. With a sales focus, they work to proactively find solutions to customer problems and are responsible for the sales and gross margin performance of their territory.

• Solve customer problems through consultation, relationship building, and understanding customer needs
• Responsibility for sales and gross margin performance of your territory
• Attend and participate in sales meetings, trade shows and training sessions
• Achieve sales budgets
• Develop new business (business development and account management)
• Foster and drive a culture of safety by putting safety first, ensuring that we all make it safe & make it home
• Safe driving behaviours
• Note:
  
  this role requires lifting, bending, climbing & safe driving

• An engaging, strong communicator, with sound negotiating skills
• Solutions and service focused
• Track record in account management or business development
• Thrive in a KPI driven environment
• Sales and/or customer management experience (automotive industry preferred)
• Ability to liaise and build relationships with customers and company stakeholders
• Experience using CRM systems
• A valid Australian driver's licence
• A passion for all things automotive

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.