Collections coordinator

Collections Coordinator About the Opportunity

We are seeking a Collections Coordinator to join a growing Accounting team. This Collections Coordinator role focuses on collections, account reconciliations, customer communication, and receivables management.

If you're a proactive communicator who enjoys problem-solving and building customer relationships, this is a great opportunity for an experienced Collections Coordinator to make an immediate impact.

• Follow up on past-due accounts and outstanding balances
• Research and resolve payment discrepancies
• Maintain aging receivables and collection records
• Process customer payments, refunds, and account adjustments
• Prepare account reconciliations and journal entries
• Partner with internal teams to resolve billing issues
• Document collection efforts and customer communications

Required:

• 2+ years of B2B collections experience
• Strong communication and customer service skills
• Intermediate Excel skills, including VLOOKUPs and Pivot Tables
• Strong attention to detail and organizational skills

Preferred:

• Accounts Receivable experience
• ERP system experience
• High-volume collections environment experience

• Professional and confident communicator
• Strong follow-up and problem-solving skills
• Detail-oriented and organized
• Team-oriented mindset
• Dependable Collections Coordinator who takes ownership of their accounts