Student Life Graduate Assistant

Posting Details

Position Information

Posting Number GA000157 Position Title Student Life Graduate Assistant Position  Department Dean of Students Division Student Affairs Supervisor Michelle Rashad Supervisor Title Executive Assistant to the Vice President of Student Life & Dean Description of

Job Duties

The Graduate Assistant (GA) for the Office of Student Life supports programs and services that enhance student engagement, leadership development, and campus community. The GA assists with planning and implementing events, managing administrative tasks, and supporting day-to-day operations of the office. Responsibilities include, maintaining records and communication, helping facilitate workshops, creating promotional materials, and collaborating with campus partners. The GA also provides direct support to students, ensures timely responses to inquiries, and contributes to a welcoming and inclusive environment.

Some evening and weekend hours may be required for events

Case Management Support

* Conduct initial intake conversations, gather relevant information, and route students to the appropriate

campus or community resource.

* Perform accurate data entry of student cases into tracking systems to ensure all interactions and

referrals are documented.

* Assist basic needs programs (e.g., Operation Hope and Help, emergency fund requests and community

referrals).

Social Media & Communication

* Manage and grow the Student Life social media presence with content that highlights campus events,

student resources, involvement opportunities, and wellness initiatives.

Create short videos, graphics, and student-spotlight content.

* Work with campus partners to ensure messaging is consistent and timely.

* Track engagement trends and recommend creative approaches to reach students.

Administrative and Operational Support

* Provide general administrative support.

* Assist with assessment efforts by tracking outreach data, social media analytics, and basic needs

utilization.

* Help prepare presentations, reports, and materials for staff meetings, parent/family communications, and

student events.

* Provide office coverage and support for walk-in student concerns.

Do the job duties for this position have any potential exposure to student records? Yes Do the job duties for this position include any driving requirements? No Will this position be working with minors? No Job Qualifications

Minimum Qualifications

* Must be enrolled in a graduate program and in good academic standing.

* Strong communication and interpersonal skills.

* Ability to work independently and collaboratively.

* Basic administrative and organizational skills.

* Experience with Microsoft O?ce or Google Workspace.

* Demonstrated commitment to diversity, inclusion, and student support.

Preferred Qualifications

* Experience in student a?airs, leadership programs, or event planning.

* Prior involvement in student organizations or campus activities.

* Ability to manage multiple tasks in a fast-paced environment.

* Skills in social media, marketing, or graphic design.

* Experience mentoring students.

Learning Outcomes

1. Student Development Application

The Graduate Assistant will be able to apply foundational student development theories to real student situations and demonstrate an ability to support students through challenges, decision-making, and personal growth.

2. Program Planning and Assessment

The Graduate Assistant will design, implement, and assess student programs by using data, student feedback, and departmental goals to strengthen engagement and improve the student experience.

3. Communication and Interpersonal Skills

The Graduate Assistant will demonstrate effective written and verbal communication with students, staff, and campus partners, while also modeling professionalism, cultural awareness, and conflict-management skills.

4. Leadership and Collaboration

The Graduate Assistant will show the ability to work collaboratively across the division, contribute to team projects, and support initiatives that promote belonging, community, and student success.

5. Administrative Competency

The Graduate Assistant will develop skills in managing workflows, tracking student interactions, supporting front-desk operations, and using campus systems to maintain accurate records and deliver quality service.

6. Belonging-All Students

The Graduate Assistant will demonstrate an understanding of equity-minded practices, support initiatives that affirm diverse student identities, and contribute to creating a welcoming and inclusive campus environment.

Approximate number of work hours per week 20 New or Replacement? New If replacement, person(s) being replaced

Posting Detail Information

EEO Statement

North Central College is an Equal Opportunity Employer. North Central College provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation, please notify the Office of Human Resource. Determinations on requests for reasonable accommodation will be made on a…