Level 1 Application Support Internship

Business Application Support Intern

IAT has an opening for a Business Application Support Intern in our Naperville, Illinois, Rolling Meadows, IL or Milwaukee, Wisconsin location for the summer of 2027. The internship is scheduled to begin on May 24th, 2027, and conclude on July 30th, 2027. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.

Responsibilities:

• Support various business units utilizing our Enterprise systems.
• Assist with preparation for training materials and job aid updates.
• Research resolutions and assist BAS and Service Desk analysts.
• Assist with monthly system Release Notes preparation.
• Be involved with and possibly responsible for various projects for the support teams.
• Troubleshoot various system issues as part of the Service Desk team.
• Perform other duties as needed.

Qualifications:

Must Have:

• Must be able to work out of our Naperville, Illinois, Rolling Meadows, IL or Milwaukee, Wisconsin office without housing assistance or relocation assistance from IAT Insurance Group.
• Must be able to complete the entirety of the 10-week internship program (May 24th to July 30th)
• Rising Undergraduate sophomore, junior, or senior.
• Ability to quickly learn IAT systems.
• Problem Solver.
• Strong Communication skills both with Technical and non-technical resources.
• Willingness to learn.
• Ability to work independently.
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred to Have:

• Major, minor, or concentration in business related or technical degree.
• Proficiency with Microsoft office and VISIO.
• Past roles in Customer Support.

Compensation:

Please note, that the hourly pay rate associated with this posting is $17 - $20 range represents the anticipated low and high end of the base hourly pay for this position. Actual hourly rates will vary based on factors such as a candidate's class standing, major, and geographical location. The total compensation will include base pay, 401(K) match, and more.

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.