Houseperson

Houseperson

With 424 guest rooms and nearly 25,000 square feet of event space including a Grand Ballroom that can host up to 800 guests, Chicago Marriott Naperville is a flagship hotel in Naperville, IL, voted one of America's coolest suburbs. Discover a prestigious hotel providing incomparable service while providing a fun and collaborative work environment. This is a fantastic opportunity to work alongside of and learn from a seasoned team while growing your career.

The Houseperson provides support to the housekeeping team by ensuring that guest rooms, public areas, and back-of-house areas are properly stocked, organized, and maintained. This role plays a vital part in supporting the room attendants, laundry attendants, and housekeeping leaders in a timely and efficient manner.

Essential duties and responsibilities include:

• Deliver clean linens, towels, amenities, and supplies to guest rooms and housekeeping carts.
• Remove soiled linens, trash, and guest room items as directed.
• Assist room attendants with heavy or large items, such as luggage or furniture.
• Maintain housekeeping carts, storage areas, and supply rooms in a neat and organized manner.
• Ensure guest floors, corridors, and service areas are free of obstacles and hazards.
• Restock housekeeping closets with necessary cleaning supplies, linens, and amenities.
• Assist in cleaning public areas, back-of-house spaces, or other areas as needed.
• Report any maintenance issues or safety hazards to the housekeeping supervisor promptly.
• Support special projects such as deep cleaning, room setup for VIPs, or hotel events.
• Wash and polish water glasses for guest rooms.

Requirements include:

• 6 months + housekeeping experience in a hotel environment preferred.
• Must be able to verbally communicate clearly with guests and fellow employees.
• Must be able to make appropriate judgements relative to the process of cleaning guest rooms.
• Must be able to stand for extended periods of time.
• Must be able to push, pull, and lift heavy objects.

Hours:

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, 365 days a year- any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.