Revenue Operations Analyst​/Salesforce Administrator

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real‑time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.

Redox is looking for a Revenue Operations Analyst / Salesforce Administrator to own the day‑to‑day execution of our revenue systems and reporting. You’ll be the proactive executor who improves processes within their scope and who our GTM teams rely on to keep Salesforce running cleanly, dashboards up to date, and data accurate. This is a hands‑on role where your work directly impacts how Sales, Marketing, and Customer Success operate — from the reports leadership reviews each week to the tools reps use every day.

You’ll report to the Rev Ops Manager and play a key role in scaling our operational foundation as the company grows.

• Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, QBRs, and leadership reporting
• Pull and prep data for weekly and monthly operating cadences; ensure reporting is accurate and delivered on time
• Own pipeline hygiene by proactively identifying issues, driving accountability with reps, and improving underlying processes to prevent recurring problems — flag stale opportunities, missing fields, and data quality issues; follow up with reps and managers to resolve
• Track funnel metrics (lead‑to‑opportunity, stage conversion, win rates) and rep attainment; surface trends and anomalies
• Analyze data to identify trends, risks, and opportunities; proactively surface insights to GTM and Finance stakeholders
• Contribute to ongoing improvements in Salesforce configuration to support evolving business needs — manage user setup, permissioning, profiles, roles, page layouts, fields, validation rules, and automation (flows)
• Support the quote‑to‑cash process in Salesforce CPQ — assist with quote creation, product catalog updates, pricing rules, and troubleshooting approval workflows
• Maintain lead routing, assignment rules, and MQL‑to‑SQL handoff processes
• Support data enrichment and deduplication efforts to maintain data integrity across systems
• Manage integrations and day‑to‑day operations of GTM tools, including Hub Spot, Outreach, Zoom Info, Gong, and Linked In Sales Navigator
• Handle user onboarding/offboarding, access requests, and first‑line troubleshooting across revenue systems
• Maintain system documentation, process guides, and training materials; support ongoing team enablement
• Assist with renewal tracking and ensure renewal pipeline data in Salesforce is current and accurate
• Help ensure Salesforce data aligns with what finance needs for bookings, billing, and commission calculations
• Partner with Rev Ops and GTM stakeholders to support improvements to systems and processes

• 3+ years of experience in Revenue Operations, Sales Operations, or Salesforce Administration in a B2B SaaS environment
• Salesforce Administrator certification or equivalent hands‑on experience
• Strong Salesforce reporting skills — comfortable building complex reports, dashboards, and filtered views without hand‑holding
• Working knowledge of Salesforce CPQ
• Experience supporting a sales team's operating rhythm (pipeline reviews, forecasting, data hygiene)
• Solid analytical skills — you can pull data, spot issues, and clearly communicate what you’re seeing
• Detail‑oriented with a bias toward accuracy and follow‑through
• Comfortable managing competing requests and prioritizing in a fast‑paced environment
• Clear communicator who can work effectively with sales reps, managers, and cross‑functional partners

• Experience in a startup or high‑growth environment, ideally in healthcare technology
• Familiarity with integration and automation tools like Zapier
• Experience with data cleanup and deduplication tools (e.g., Ringlead)
• Comfort…