Field Service Technician; Neptune - Naperville, IL

Position: Field Service Technician (Neptune) - Naperville, IL
As a Field Service Technician providing support for NEPTUNE you will spend the majority your time in four key areas:

The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers and sales representatives. Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, and leadership. The person in this role should love to solve problems.

Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills.
** Goal-oriented developers.
** Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
** Knowledge & Skill Requirements:
** Strong interpersonal and communication skills.

Ability to work independently in a fast-paced environment and often stressful working conditions. Highly organized and able to prioritize tasks. Ability to present ideas and results in logical manner.

Experience with highly sensitive customer interactions and an understanding of the importance of customer relations.

Must be self-motivated, self-reliant and able to work with little supervision.

Strong time management skills, ability to manage multiple functions and adhere to daily deadlines.

Ability to exert up to 75lbs of force occasionally and/or up-to 20lbs of force to constantly move objects.

Ability to remain standing and/or walking for an extended period of time.

Experience interpreting service bulletins, user manuals, and other technical manuals, drawings, etc. Excellent teamwork, coordination and collaboration skills.
** Qualifications/Work Experience
** Minimum of 3 years technical service or equivalent experience preferred.

Bio-medical equipment maintenance, repair and installation experience preferred. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.
** Education/Special Training Required*
* * Discounted employee stock purchase plan* $30.82 - $42.63 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
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