General Manager

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
The General Manager (GM) is responsible for managing properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

*** This role is contingent upon JLL receiving a fully executed property management agreement, which is anticipated on or about April 1, 2026.
What your day-to-day will look like:
Lead strategic planning initiatives and execute comprehensive business development strategies to drive revenue growth and market expansion

Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders

Ensure compliance with company policies, industry regulations, and safety standards across all managed operations

Implement tenant satisfaction program, meet regularly with tenants to ensure successful program and coordinate regular tenant engagement events

Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards

Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement

Required qualifications:

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field

Minimum 7 years of leadership experience in commercial real estate, property management, or related industry

Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation

Demonstrated expertise in client relationship management

Excellent financial acumen with experience in budgeting, forecasting, and financial analysis

Proficiency in real estate management software, CRM systems, and Microsoft Office Suite

Valid real estate license or ability to obtain within specified timeframe

Preferred qualifications:

Strong network of industry relationships and demonstrated thought leadership in real estate
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
-  USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site
-Naperville, IL If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions

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