Credit Applications Specialist

The Credit Representative is responsible for the Credit App Inbox and entering accounts in IMS & Quick Books. This position is expected to have good Customer Service acumen, Data Entry and the ability to communicate in a pleasant, helpful and courteous manner. This position is expected to evolve over time as the company grows and business needs change.

• Monitor and act on incoming emails and resolve any same‑day requests.
• Enter new marketing and / or customers into IMS and Quick Books as required.
• Communicate with Sales, Branch Managers, Accounts Receivable and others regarding account setups, documentation requirements, and credit‑related inquiries.
• Ensure that permission is granted on updates to Customer and / or Marketing accounts.
• Provide support to the Accounts Receivable team as needed.
• Keep Credit App inbox organized and ensure anyone can go in and find what is needed on the team.
• Save all documentation as per procedures provided in multiple locations on the system.
• Maintain communication with other departments/offices/salespersons to address areas for improvement. Serve as a reliable point of contact to support accurate and timely information flow.
• Proactively recommend solutions and assist with implementing changes. Nurture, build and maintain trusting, ethical and collaborative relationships across the organization.
• Ensure a high level of accuracy in all data entry within IMS, Quick Books, and related systems, minimizing errors and maintaining data integrity.
• Ensure all required credit documentation is complete, accurate, and properly filed in the appropriate folders within the credit inbox and public account drive for easy retrieval.
• Adhere to established turnaround times and service‑level expectations for credit‑related requests.

• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficient in Quick Books.
• Syspro knowledge is a plus.
• Prior experience with accounts receivable and collections required.
• Exceptional organization, time‑management, and planning skills.
• Energetic and confident in engaging with business owners and staff.
• Very strong interpersonal communication skills.
• Bilingual (English/Spanish) a plus.
• Good mathematical skills with experience using Microsoft Office software with an emphasis on Outlook and Excel.
• High school diploma or equivalent required. Bachelor’s degree preferred.
• We are a drug‑free workplace and an EEO employer.

• Critical Thinking – adaptable, flexible, problem solving, desire to learn.
• Work Ethic – multi‑tasking, organization, time management & efficiency, strategic planning, results‑oriented.

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This is a full‑time position that requires overtime as business needs dictate.

Please note:

this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.