Accounts Receivable

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Naples, FL, US

2 days ago Requisition

Salary Range: $49,920.00 To $57,000.00 Annually

Client Service Accounts Receivable

Jeff Wilson Pool Service has a dedicated and professional staff of 65+ employees and has been serving the Naples community since 1985.

We are looking for a friendly and detail-oriented person to join our team. You will help clients with all of their questions related to pool services and manage basic billing tasks. Client Services/Accounts Receivable is responsible for ensuring invoices are posted and sent, and all incoming payments are received and processed. This role requires individuals to keep a precise record of all incoming correspondence, payments and to contact clients to ensure outstanding invoices are paid.

This is a Client Services position with a strong focus on AR.

Main Duties

• Answer and respond to customer calls, texts and emails in a timely and helpful way.
• Help clients with inquiries about their pool services and other services we offer.
• Perform various administrative duties such as filing, scanning, and vendor correspondence.
• Assist maintenance, repair and renovation teams with internal tasks.
• Assist Directors and Managers with miscellaneous administrative tasks.
• Help clients understand their invoices, statements, and account balances.
• Process customer payments, credits, and basic billing adjustments.
• Manage past due collections by contacting clients with past-due accounts in a polite, professional manner to secure payments.
• Work with the other team members to fix billing errors or payment disputes.
• Update customer account files with new data and payment notes.

Skills and Qualifications

• 3+ years of experience in customer service, office admin, or basic accounting/AR.
• Experience with Quick Books (Desktop and online) and Microsoft Office.
• Patience, active listening, and problem-solving skills.
• Great client service skills, self-motivated, and a team player.
• High degree of accuracy and attention to detail.
• Minimum five years’ experience in similar role or associate’s degree.