Administrative Assistant

Terreno Community, located in Naples, FL, is excited to announce an exceptional career opportunity of Administrative Lifestyle Assistant.

Terreno embodies the spirit of vacation-everyday living, offering upscale amenities in the heart of Naples, Florida. Once fully developed, the community will feature more than 680 luxury single-family homes centered around private, resort-style amenities-including a 15,000-square-foot Grand Clubhouse, resort-style pool, pickleball and tennis courts, and a restaurant and bar with a party pavilion designed for residents to gather and enjoy.

This role is a great opportunity for an organized, service-minded professional to support daily lifestyle and administrative operations while contributing to an exceptional resident experience in a vibrant community setting.

Pay: $20-$22 per hour, based on experience
Benefits: Full health care benefits package, including Medical, Dental, Vision, 401(k) with company match, and paid time off

Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

Job title

Administrative Assistant

Reports to

Community Manager, General Manager

Classification

Fulltime, Non-Exempt

Working Hours

Variable, Weekdays, Weekends, Evenings as needed

Job purpose

The purpose of this position is to support and supplement the senior staff manager(s) and/or directors in the successful completion of their duties and responsibilities. This position will be expected to multi-task across three specific areas that are present within the Home Owner's Association staff: Administration and Facility.

Duties and responsibilities

• Acts as a first point of contact and responds or directs people accordingly to the appropriate Staff member.
• Responds to resident billing and other inquiries.
• Assists in coordinating and the running of New Resident Orientation by presenting and ensuring adequate promotion, room set-up, amenities and community participation is met.
• Collects and audits vendor invoices, post all payables and process invoices for final payment in an appropriate and timely manner.
• Maintains membership programs, forms, guest passes, register guests for events, classes, collect payments.
• Purchases and maintains office supplies within budget as approved.
• Assists with processing of estoppels letters, certificates of approval and architectural review applications.
• Upon receipt of closing documents, establishes and maintains files for each resident.
• Provides clerical assistance to include preparing meeting minute.
• Enforces Board approved rules for use of Clubhouse and other amenities.
• Assists with accounting practices to include preparing and making deposits and assists with payroll biweekly.
• Gathers a working knowledge of the Community Doc's and Rule's & Regulations.
• Follows up with Management to ensure resident concerns were addressed.
• Assists with Events as needed.
• Assists with Facility Management as needed.
• Assists with other duties as assigned.

Qualifications

Three or more years of administrative support and/or office experience or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Two or more years of Activities Experience, marketing and sales, computer operations or program development, Office or similar software, graphics and event flyer development preferred.

An associates or higher degree in either administration management, recreation management or facility management is preferred. An equivalent and documentable combination of experience and/or education from which comparable knowledge, skills and abilities were obtained may substitute for a preferred degree.

Notary Certification is helpful.

Working conditions

Work is both indoors and outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or solvents if proper safety procedures are not followed.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs., and up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Direct reports

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