Operations Supervisor

Full-Time Operations Supervisor

Berman Health Club | Naples, FL $60, Salary | 40 hours/week | In-Person

We're Berman Health Club, a fast-growing health and performance health club in Naples, FL dedicated to helping people move better, feel better, and live better.

Unlike traditional clinics, we operate with an integrated model that combines our Movement Team (physical training, performance, recovery) and our Wellness Team (nutrition, metabolic health, longevity, lifestyle medicine). Together, we help clients avoid unnecessary surgeries, reduce reliance on medications, and optimize how they function, age, and perform.

We're known for our high standards, positive culture, and purpose-driven environment. As we grow, we're looking for someone who thrives in operations, loves systems, and can help keep our entire organization running smoothly and efficiently.

About This Role

We're looking for a full-time Operations & Team Support Coordinator to oversee and support the administrative, analytical, and organizational functions of Berman Health Club.

This is not just an assistant role. This is a key position that helps drive accountability, efficiency, and team performance across both our Movement and Wellness divisions.

Your mission?

Help optimize systems, track key metrics, support team performance, and ensure the business operates like a well-oiled machine.

You're a Great Fit If You:

Love spreadsheets, systems, and structured processes

Are highly organized and detail-oriented

Enjoy working with data, reporting, and performance metrics

Can identify inefficiencies and implement solutions

Are comfortable managing workflows and keeping teams accountable

Prefer a behind-the-scenes, high-impact role

Are tech-savvy and comfortable learning new platforms

Communicate clearly and confidently with team members

Core Responsibilities:

Enter, track, and verify operational data across multiple systems

Generate and maintain KPI reports and performance dashboards

Conduct and coordinate team scorecard reviews

Support leadership in monitoring team metrics and accountability

Help manage workflows across both Movement & Wellness Teams

Assist with billing, invoicing, and reconciliation processes

Maintain accurate client records and administrative systems

Identify operational inefficiencies and recommend improvements

Assist with internal systems, processes, and implementation projects

Coordinate internal communications, follow-ups, and priorities

Support daily clinic operations and administrative needs

Key Leadership & Accountability Functions:

Track team performance metrics and operational scorecards

Coordinate recurring performance and accountability reviews

Ensure systems, processes, and workflows are followed consistently

Support team efficiency, communication, and structure

This role plays a central part in helping the clinic scale effectively.