Administrative Assistant

Administrative Assistant – Logistics Company

Location:

Naples, FL Pay: $20-$22/hour

Schedule:

Monday–Friday (Flexible: 8:00am–5:00pm, 9:00am–6:00pm, or 10:00am–7:00pm) Type:
Evaluation Hire (Temp-to-Perm)

Position Overview

Express Employment Professionals is hiring an Administrative Assistant for a growing logistics company in Naples. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating moving parts, and has strong communication and organizational skills.

Key Responsibilities

• Provide excellent customer service to clients and customers via phone and email
• Track and monitor drivers to ensure timely deliveries
• Communicate delivery updates and ETAs to customers
• Schedule and coordinate delivery appointments
• Assist with basic analytics and reporting related to shipments and operations
• Maintain accurate records in a cloud-based Transportation Management System (TMS)
• Collaborate with internal teams, drivers, and customers to ensure smooth operations

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook required)
• Comfortable learning and using cloud-based software systems
• Strong communication and multitasking abilities
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced, team-oriented environment

Preferred Backgrounds

Candidates with experience in retail, hospitality, customer service, or office/clerical roles are encouraged to apply.