Operations Specialist

Our client is looking for an Operations Specialist in Naples, FL! This is a 6-month contract opportunity (possible extension for the right candidate) offering a starting pay rate of $20/hour.

Schedule:

Monday to Friday from 8am to 5:30pm.

Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicate with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned.

• High school diploma or G.E.D
• 0-3 years previous experience.