Escrow Assistant; in office

Overview

Join a team that puts its People First. First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American has held an unwavering belief in its people. We are passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. First American is an equal opportunity employer and values diversity and inclusion. For more information, please visit

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions and assist customers to ensure a phenomenal customer experience.

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal teams and external customers.
• Problem solver with strong organizational skills; detail-oriented with a natural curiosity and eagerness to learn.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• High school diploma or equivalent.
• 2+ years escrow-related experience preferred.

Pay Range: $18.46 - $24.63 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on factors including job-related knowledge, skills, experience, business requirements and geographic location.

By choice, we embrace individuality and foster an authentic and inclusive workplace. First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other benefits such as an employee stock purchase plan, where eligible.