Parts Manager

POSITION SUMMARY

As a parts manager, you will oversee the daily operations of the parts and accessories department. You will be responsible for ensuring the efficient and accurate management of the parts and accessories inventory. In this role, you will also ensure technicians and customers have access to correct parts for maintenance and repairs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

[Use the grid below to describe specific job responsibilities/duties, listing the most important first. Use a separate statement for each responsibility. Most positions can be described in 6-8 major responsibility areas. Combine minor or occasional duties in one last statement. Give a best estimate of average percentage of time each responsibility takes; however, do not include a duty which occupies 5% or less of your time unless it is an essential part of the job.

Each statement should be brief and concise, beginning with an action verb.]

Duties (Most Important to Least Important)

Maintain an organized and accurate inventory of parts and accessories. Maintain stock levels to ensure parts are available when needed.

Process and fulfill parts orders from customers, technicians and sales team.

Build and maintain positive customer and manufacturer relationships to strengthen customer loyalty, reduce order times and enhance dealer reputation.

Provide excellent customer service by answering questions, locating parts, and ensuring high customer satisfaction with all orders and services.

Supervise and train department staff as needed. Ensure all team members understand all processes and procedures related to inventory and ordering.

Maintain accurate records of inventory, sales, returns, and other relevant data.

Maintain a clean and safe work environment adhering to all safety regulations and company policies.

Supports General Manager in the execution of successful boat shows, store and off-site sales/customer events, including off-site accessory sales as appropriate.

Other duties as assigned.

SKILLS

• Proficient in Microsoft Office Suite & inventory management software
• Strong organizational skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

QUALIFICATIONS / REQUIREMENTS

• Previous experience in parts or inventory management preferred
• Strong knowledge of marine parts and accessories
• High school diploma or equivalent; certifications in parts management is a plus

PHYSICAL DEMANDS

Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.

C=Constantly

F=Frequently

O=Occasionally

R=Rarely

(5-8 hrs. /shift)

(2-5 hrs. /sift)

(Up to 2 hrs. /shift)

(Not regular part of job)

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods

F

Repeating motions that may include the wrists, hands and/or fingers

C

Moving about to accomplish tasks or moving from one worksite to another

R

Operating motor vehicle

R

Communicating with others to exchange information

C

Assessing the accuracy, neatness and thoroughness of the work assigned

F

Hearing

C

Talking

F

Seeing

C

Eye/Hand/Foot Coordination

F

WORK ENVIRONMENT

Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How would you best describe the environmental demands for this position? (Check only one)

Environmental Conditions

No adverse environmental conditions expected

x

Poor ventilation

Hazardous conditions

Small and/or enclosed spaces

Noisy environments

Exposure to intense…