Administrative Professional

Overview

Ready for your next career opportunity? The Mouse is hiring  Northwest, we believe in investing in our team as much as we invest in our customers. Founded on honesty, integrity, and excellence, our company has grown from a family of 2 to over 1,000 team members across Georgia, Alabama, Tennessee, South Carolina, North Carolina, and Florida. These core values remain at the heart of everything we do.

Whether you're experienced or not, we offer comprehensive training to help you succeed. Ready to take the next step in your career? Apply in minutes from your mobile phone!

Starting Hourly Rate $18

With Northwest, you will experience a fun work environment that also supports your growth and goals. Explore what extraordinary career is waiting for you with The Mouse. The role includes benefits such as a 401(k) with a company match. It is about serving our communities, having teammates’ backs, and going above and beyond to make a difference. You will help address client needs, assist with problem-solving, and support pest-service operations.

Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That’s a great place to start.

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

• Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
• Act as a brand ambassador—representing our values and image with every customer interaction.

• Starting Hourly Rate $18
• A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.

You’ve seen our iconic mouse on billboards and trucks around town. Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and growth across the Southeast, we offer a stable work environment to advance your career. Northwest is recognized as one of Atlanta’s Top Workplaces, and our family-oriented culture ensures you feel welcome and supported.

Join us in creating extraordinary opportunities for yourself.

What you need to succeed:

• High School Diploma or equivalent required
• No experience necessary
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and Power Point

Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer