Membership Concierge​/Greeter

Job Summary

LaPlaya is seeking an upbeat, detail-oriented person to be a welcoming part-time Greeter/Conceirge in our private Beach Club. In this role, you will set the tone from the start for the member's visits to LaPlaya.

• Greet guests by name with enthusiasm and genuine friendliness as they arrive, making them feel valued from the moment they walk through the door.
• Assist with Member Cards, Membership Rosters and Dining Reservations, and all member programs and events.
• Maintain a clean and organized host stand, providing guests with menus and answering questions about the menu or restaurant policies.
• Coordinate with leadership to ensure timely seating and smooth flow of service during busy hours.
• Handle guest inquiries over the phone with professionalism and courtesy, providing accurate information about wait times or reservations.
• Uphold hospitality standards by demonstrating excellent communication skills, phone etiquette, and guest relations at all times.

• Guest relations experience.
• Customer service experience.
• Experience as a Concierge or similar role is preferred.
• Microsoft Office skills.
• On the job training.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.

Must be able to walk, stand for prolonged periods of time; ability to work at a desk on a computer.

• Ability to communicate effectively in English with the members, guests and colleagues.
• Impeccable work ethic and excellent organizational, time management, and communication skills.
• Attention to detail.
• Able to work independently with flexible hours and follow directives from leadership.
• Maintain a work environment that is clean and presents a professional image.

18.00 per hour