Customer Service Representative

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Customer Service Representatives are professionals who possess a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities:

* Prompt recognition of internal and external customers.

* Friendly and courteous when approached in person or on the telephone.

* Resolve customer issues with minimal supervision.

* Follows up with customers in a timely fashion.

* Handles payments, financing and refunds within company guidelines.

* Maintain accurate records by utilizing all available technology.

* Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.

* Update and maintain all customer service reports and records.

* Perform other duties as assigned

What we offer our Kane's Team Members:

* Health Benefits to include Medical, Dental, Vision, Supplemental Insurance, Telemedicine

* Free Life Insurance

* 401k/Profit Sharing Plan

* Career Growth

* Social Responsibility to include building Habitat Houses, American Heart Association Fundraising, to name a few

* Furniture Discounts

* Working for a great store team!

* Compensation commensurate with your experience