Freedom Boat Club - Part-Time Boatcierge at Naples Brookside, FL

Job Overview

As part of the talented Freedom Boat Club Operations team, the Boatcierge greets, anticipates needs, and suggests local attractions for members to enjoy a hassle‑free day on the water. We are looking for customer‑focused, friendly, and upbeat individuals. This position is part‑time and requires availability on weekdays, weekends, and holidays.

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Navigate the reservation system via handheld tablet
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports
• Familiarize yourself with local waters to provide basic guidance to members
• Speak with others using clear and professional language
• Support the team to reach common goals
• Ensure your uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

• Pass a background check and drug screen
• Be at least 18 years of age
• Ability to read and manipulate handheld tablets and communicate via phone
• Availability to work regularly weekdays, weekends, and holidays
• Ability to adhere to all safety policies

• Experience in or around boats
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised

• Work outdoors and in various weather conditions for an extended period of time
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water

The anticipated pay rate for this position is $14/hr.

This position is eligible to participate in valued Brunswick benefit offerings including 401k (up to 4% match), wellbeing program, and product purchase discounts.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. If you require accommodation during the application or interview process, please contact h for support.