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Event Experience Coordinator — Guest Liaison
Job in
East Naples, Naples, Collier County, Florida, 34101, USA
Listed on 2026-07-19
Listing for:
Encore
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Encore is hiring a Customer Experience Coordinator to act as a liaison between Encore, venues and customers, providing information and support to ensure a high-quality experience. The role reports to the Director, Event Technology and emphasizes relationship-building and proactive problem-solving.
Responsibilities include customer contact, billing coordination, data entry in CRM, and coordinating with hotel sales teams. Strong communication, organization, and hospitality experience are valued.
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